Washington Consumer Health Data Privacy Policy

Effective Date:

This Washington Consumer Health Data Privacy Policy describes how James R. Glidewell Dental Ceramics, Inc. DBA ORB Innovations (the “Company”, "we", "us", and "our") collect, use, and share personal information defined as "consumer health data" subject to the Washington State My Health My Data Act (MHMDA). This policy applies to Washington residents and those whose consumer health data is collected in Washington. Consumer health data means personal information that is linked or reasonably linkable to a consumer and that identifies the consumer's past, present, or future physical or mental health status. This policy does not apply where an exception or exemption applies. See also our general Privacy Policy that provides disclosures about personal information that is not consumer health data subject to MHMDA.

This Policy does not apply to the extent we process consumer health data as a processor on behalf of our business clients, such as dentists.


Consumer Health Data Collected

The consumer health data we collect varies based on your relationship with us. For example, we may collect consumer health data if you use our Orb Sport mouthguard product (a general wellness product). If you visit our physical premises or attend an event or training, we may collect video surveillance or other information that could incidentally include consumer health data.

We may collect the following categories of consumer health data: 

  • Individual health conditions;
  • Bodily functions (e.g., calories burned), vital signs (e.g., heart rate), or measurements of other types of consumer health data; and
  • Other information that may be processed to derive or infer data related to the above or other consumer health data.
  • We process any deidentified consumer health data only in a deidentified fashion and will not attempt to reidentify such data.

Why We Collect and Use Consumer Health Data

We collect and use consumer health data as necessary to operate our physical premises, events and trainings and to provide our limited direct-to-consumer products or services requested by consumers.

Categories of Sources

We generally collect personal information, including consumer health data, directly from consumers who use our services.

Our Sharing of Consumer Health Data

We may share each of the categories of consumer health data collected as necessary to comply with the law and provide our products and services requested by consumers with: 

  • Advisors, auditors, consultants, and representatives;
  • Regulators, government entities, and law enforcement;
  • The following affiliates:
    • James R. Glidewell Dental Ceramics, Inc. DBA: Glidewell Laboratories, Riverside Dental Ceramics, BDL Prosthetics, Glidewell Dental, BruxZir Express, Biotemps Dental Laboratory, Glidewell, Glidewell Education Center, Orb Innovations.
    • Dentalium Dental Ceramics, Inc. DBA: Smith-Sterling Dental Laboratories, DigiTech Dental Restorations.
    • JRG Dentalium, Inc.
    • Crown World, Inc. DBA Glidewell Local.
    • Prismatik Dentalcraft, Inc. DBA: Glidewell Direct, Glidewell Sales
    • New West Dental Ceramics, Inc.
    • Las Vegas Digital Dental Solutions, LLC.
    • CloudPoint Ventures, Inc. DBA: HyperScan CT, CloudPoint Ventures Manufacturing.
  • Others as required by law.

How to Exercise Your Rights

MHMDA grants certain rights including a right of access and deletion, subject to certain exceptions.

If you would like to exercise your rights under the MHMDA, please submit a request via this Data Privacy Request Form.

If your request to exercise a right under the MHMDA is denied, you may appeal the denial. A method for submitting an appeal will be contained in our response. If your appeal is unsuccessful, you can raise a concern or lodge a complaint with the Washington State Attorney General at www.atg.wa.gov/file-complaint.